Choose contacts to sync your contacts with your iOS account. If you are prompted about "are you trying to sign in with Apple." choose Yes. You may be prompted to complete the login using DUO. Enter your HawkID password in the Password field. In the Email Address field, type your Enter a description for your account (e.g., Office 365, UI email). If you were syncing your email contacts with the contacts list on your phone prior to using the Outlook app, and you lost your contacts when you changed to the Outlook app, you can re-add them by following the steps below. The app will take a few minutes for the mail to sync. Press " Maybe Later" to continue to your inbox. Once the account is added the app will ask you if you want to add another account. In the "Username" field enter your Then press the checkmark at the top right corner to add the account. Enter your HawkID password in the "Password" field. On the "Enter your Exchange Account Details" page press " Show Advanced Settings". Select No Thanks on the "Get Notified Page". Open the Outlook app and choose Get Started. If you currently use another mail app to check email on your mobile device, remove the account from there first. Users can expect a degraded experience of the Outlook for iOS app over time if they do not stay up to date.ĭepending on your version of the Outlook app and iOS, the instructions above may work for you. If they don't, try the steps below. While older versions of Outlook already installed will still work on devices running older iOS versions, these devices will not get new app updates. NOTE: Microsoft only supports the two most recent OS release versions. Devices with older iOS versions are no longer supported and the Outlook app is not available to download. View the tutorial by swiping or tap Skip. Tap Maybe Later when prompted to add another account. Note: If you have Two-Step Login with Duo Security, you will be prompted to complete login using Duo. 
On the "HawkID Login" screen, type your HawkID password. On the "Add Account" screen, in the Email Address field, type your Tap Add Account. Tap Add Email Account (Outlook, Gmail, Exchange, iCloud.). Download Microsoft Outlook from the App Store. 
If you currently use another mail app to check email on your mobile device, remove the account from there first.
If you lost contact information due to changing to the Outlook app, see the Contacts section below for steps to reconnect.
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